EU toolbox for mobile applications for contact tracing and warning

The EU Member States have created a common EU toolbox, developed collaboratively by the e-Health Network with the support of the European Commission on mobile applications to support contact tracing in the EU’s fight against COVID-19. The common approach aims to exploit the latest privacy-enhancing technological solutions that enable at-risk individuals to be contacted and, if necessarily, to be tested as quickly as possible, regardless of their location.

The tool is accompanied by the publication of the Commission Recommendation on a common EU approach for the use of mobile applications and mobile data. The guidance is focusing on application that addressing:

  • accurate information for users on the coronavirus pandemic;
  • questionnaires for self-assessment and guidance for individuals (symptom checker functionality);
  • alerts for people who have been in proximity of an infected person to get tested or to self-isolate (contact tracing and warning functionality); and
  • a communication forum between patients in self-isolation and doctors including where further diagnosis and treatment advice is provided (telemedicine).

Vice-President for Values and Transparency, Věra Jourová, said:”This is the first global crisis where we can deploy the full power of technology to offer efficient solutions and support the exit strategies from the pandemic. Trust of Europeans will be key to success of the tracing mobile apps. Respecting the EU data protection rules will help ensure that our privacy and fundamental rights will be upheld and that the European approach will be transparent and proportional.”


Mobile applications to support contact tracing in the EU’s fight against COVID-19 - Common EU Toolbox for Member States